FAQ

Do you ship worldwide?
Yes, we ship worldwide from HONG KONG.

What are your delivery charges?
Shipping fee is starting from US$3.50 (USA) - US$5.5 (Sweden, Netherlands)
We offer combine shipping.

 

How to check the total shipping Fee?

Add items to shopping cart, click "Checkout" and select your country and state, enter your zip-code,

click "Continue" then you will see the total shipping fee.

What payment method do you accept?

We accept PayPal and Credit Cards.

If you want to use PayPal, please click the "PayPal" button when you check out.

If you want to use Credit Card, please click the "checkout" button when you check out.

 

When will you ship my order?

We will ship your order out within 1-3 business days.

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How can I track my delivery?
All orders are trackable.
As soon as your order is dispatched, we'll send you an email with your tracking number.

Can I cancel my order?
You may cancel an order up to the point it is despatched.
Once it has been despatched you will have to return the order to us and you will be liable for the return postage.
Please contact us as soon as you decide you want to cancel your order as we aim to process orders straight away.

Can I return my order?
If you are dissatisfied with your purchase for any reason, you may return it within 7 days of delivery.
Conditions of return:  Buyers are responsible for return shipping costs.

How can I contact Jayden’s Apple?
Fill out the contact us form and send, we will answer your question as soon as possible.

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